1. Who we are
Nexora Digital ("we", "us", "our") is a web development agency based in South Africa. We can be reached at nexdigital@nxoradigital.co.za or on WhatsApp at 067 404 0469.
2. Information we collect
- Contact details you provide via the contact form or AI assistant (name, email, phone, message).
- Project details you share so we can quote and deliver your website.
- Technical data such as IP address, browser type, and pages visited, collected automatically.
3. How we use your information
- To respond to enquiries and provide quotes.
- To deliver and support the websites and services you've requested.
- To improve our website and offerings.
- To comply with our legal obligations.
4. Lawful basis (POPIA & GDPR)
We process personal information based on your consent, the necessity to perform a contract with you, or our legitimate business interests — never beyond what is reasonably needed.
5. Sharing your information
We do not sell your data. We may share it with trusted service providers (hosting, email, analytics) strictly to operate our business, and only under appropriate confidentiality safeguards.
6. Data retention
We keep enquiry data for up to 24 months unless you ask us to delete it sooner, or longer where required by law.
7. Your rights
You may request access, correction, or deletion of your personal information at any time by emailing nexdigital@nxoradigital.co.za. You may also lodge a complaint with the Information Regulator of South Africa.
8. Cookies
We use minimal cookies necessary to run the site. We do not use third-party advertising trackers.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date above always reflects the current version.
Questions? Contact us.